Patient led prescription ordering - 
Putting patients in control of their repeat prescriptions 

Many GP surgeries across Nottinghamshire are no longer accepting repeat prescription requests from pharmacies for most patients. Our Doctors are asking patients to order their own medicines using one of the following options.

Online ordering via SystmOnline 
            Ask at reception for an application form for our online system

Drop off 
            Drop off your repeat prescription directly—just post it in the box in reception

Post 
            Post your repeat prescription request to The Oaks Medical Centre at the above address

We will no longer be accepting prescription requests via the pharmacy from January 2020. If you are worried that you or someone you know won’t be able to manage with this change please speak to us.

Repeat Prescriptions

You can now request your repeat prescription online. Please see reception to register for online services.

If you need to continue taking medicines, then your doctor may give you a computer repeat slip. Tick the box for the drug you require and hand it in to reception. There is a box on the front desk so that you do not need to wait for a receptionist to be available. 

Prescriptions will be ready for collection the next working day after 3pm. To provide this level of service, we rely on you using the system responsibly and not asking for your prescriptions sooner.

If you include a stamped addressed envelope then we will post it back to you. If you are signed up to the Electronic Prescription Service, you can collect your prescription direct from your nominated pharmacy without collecting it from the surgery. Please note these prescriptions will be with the pharmacy by 3pm the next working day but the pharmacy will need time to prepare your medication. 

Please note we do not take repeat prescription requests over the phone. With several thousand drugs and over 60,000 repeat prescriptions per year, this could lead to dangerous errors and prevent us running an efficient service for those who use it properly.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.  Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

Medication Reviews

Patients on certain repeat medications will be asked to see a Doctor, Clinical Pharmacist or Practice Nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Hospital Prescriptions 

We do not convert hospital prescriptions. Patients should return to the hospital pharmacy for their medicines. We will pick up appropriate prescribing of drugs once we have received a detailed clinic letter from the specialist containing treatment plan and guidance.

In the case of 'Red Drugs' (according to the Nottingham APC guidance) prescribing will need to be maintained at consultant level. 

Private Prescriptions 

We do not convert private prescriptions to NHS prescriptions until they have been established in their effectiveness over 3 months of treatment and we have received a letter from the initiating consultant detailing a treatment plan. Even then some may not be converted due to prescribing restrictions within the Nottingham area prescribing committee guidance (APC traffic lights system) and may need to be run past an advisor.

Please see the Practice for our full policy on Hospital and Private Prescriptions