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When We Are Closed

Pharmacy First

Did you know that your local pharmacy can offer you a range of services including advice and medicines to relieve minor ailments? This will often save you time and leave appointments with the doctor free for more urgent matters. Examples of problems you can contact the pharmacy for advice on before seeing your GP are:

Aches and painsBites and stings
Chicken poxColds
Cold sores Colic 
Conjunctivitis Constipation
Cystitis Diarrhoea 
Ear Wax Eczema/Dermatitis 
Haemorrhoids Hay Fever
Head Lice Mouth Ulcers 
Nappy RashTeething
ThreadwormThrush
Verrucas Warts 

Out of Hours Service 

Outside normal surgery hours (evenings, weekends and bank holidays) emergency cover for the practice is provided by NEMS Community Benefit Services Ltd Out of Hours service. The Out of Hours service provides medical care for patients that do not need Emergency Department Care. It is a service that is led by a range of clinical staff such as GPs, Nurses, Advanced Nurse Practitioners and Emergency care Practitioners.

This service is for problems which cannot wait until the next available surgery. You will be required to provide full information about your problem and will be expected if required to attend Platform One Practice (based on Station Street, Nottingham) if necessary. Advice may also be given if attending for a face to face appointment is not deemed to be required.

During out of hours you should telephone the practice and instructions will be provided on how to contact NEMS.

For other general medical advice you can always contact the NHS 111 service if you urgently need medical help or advice but it is not a life threatening situation.

Or you can visit an NHS Urgent Care Centre where you can see an experienced nurse for treatment of minor injuries and illnesses:-

Nottingham Urgent Care Centre, Seaton House, London Road (next to the BBC) Nottingham NG2 4LA. They are open every day including weekends and bank holidays from 7am - 9pm

Your local pharmacy can also offer you a range of services, including advice and medicines to relieve symptoms of minor ailments.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website