Have your say – join our Patient Group
Read our latest Patient Group Reports
We are now Signposting!
We have a range of healthcare professionals who can see patients for same day/emergency and routine problems as well as telephone consultations for those who may not need to be seen in face to face. As such our receptionists have been trained to signpost patients to the most appropriate clinician - To do this we will be asking every patient requesting an appointment what the nature of their problem is. We are not and will not stop you from seeing a GP but will prioritise your problem and highlight where you can be seen quicker by a more appropriate clinician.
Message from Dr Paul Jacklin
It is with some sadness that I am informing you that I am leaving the Oaks medical centre as of 31/12/19. It is earlier than I would like, but sometimes even doctors get health issues they cannot completely overcome. It has been quite humbling to realise that I was not as indestructible as I thought I was!
We have worked very hard on succession planning at the Oaks over the last 3 years and I am confident in the team I leave behind. You are in good hands.
I wish you all well and can honestly say it has been a pleasure and an honour to serve you over the last 26 years whilst at the same time doing the job I always wanted to do.
Patient led prescription ordering -
Putting patients in control of their repeat prescriptions
Many GP surgeries across Nottinghamshire are no longer accepting repeat prescription requests from pharmacies for most patients. Our Doctors are asking patients to order their own medicines using one of the following options.
Online ordering via SystmOnline
Ask at reception for an application form for our online system
Drop off your repeat prescription directly—just post it in the box in reception
Post your repeat prescription request to The Oaks Medical Centre at the above address
We will no longer be accepting prescription requests via the pharmacy from January 2020. If you are worried that you or someone you know won’t be able to manage with this change please speak to us.
FLU JABS ARE HERE!!!
Flu Clinics for 2019/2020 season
Clinic dates are available as follows, strictly by appointment :-
Thursday 10th October 08:00 - 14:00 & 18:00 - 20:00
Friday 11th October 12:30 - 14:00
Monday 14th October 08:00 - 13:00
Wednesday 16th October 12:30 - 14:00
Thursday 17th October 18:30 - 20:00
Friday 18th October 08:00 - 12:00
Monday 21st October 08:00 - 13:00
Thursday 24th October 08:00 - 12:00
Childhood flu - an invitation will be sent by sms text message or by letter
Digital Support Hub
Nottingham Central Library is hosting a digital support hub every Wednesday between 10AM and 2PM to help people access health apps and websites. Pop along for free help and support.
Greater Nottingham CCP - Join us and make a different to your local NHS services
The Greater Nottingham Clinical Commissioning Groups (CCGs), responsible for the planning, monitoring and buying of health services to meet the needs of local people in Broxtowe, Gedling, Hucknall, Nottingham City and Rushcliffe, are looking for local people to join their Patient and Public Engagement Committee (PPEC).
If you want to make a difference to local health services and are committed to making sure that NHS plans and decisions reflect the needs of all our local communities then please apply to join PPEC today.
If you have any questions or would like to discuss these opportunities, then please contact the Engagement and Communication Team on: 0115 883 1790 or email: email@example.com
Drop in smear clinic
We are having a drop in smear clinic Thursday 13th June from 18:30 - 19:30 at The Oaks Medical Centre. Nurses Wendy and Claire will be here to do smears and answer any questions you may have.
Phone Lines Down 11/10/18
On Thursday 11th October our phone lines will be down from 12:30 - 17:00 but the surgery itself will remain open.
The phone lines will re-open at 17:00.
If you need urgent assistance between 12:00-17:00 please phone 111.
Please only dial 999 in a life threatening emergency.
We have migrated to a new clinical system. All online accounts have been reset. Please ensure you are using the new website (link below) along with the new details you have been sent
New Clinical System
We are migrating to a new clinical system on 18th September 2018
This means that unfortunately we are not currently able to book any appointments beyond Friday 5th October
Repeat prescriptions may take a little longer to process over 17/18 September, we are happy to issue early - please ask us!
Normal service will be resumed after19th September 2018
Please accept our apologies for any inconvenience and thank you for your understanding during this transition
Extra evening and weekend appointments available in local area
You can now book routine GP and HCA appointments in the evening, at weekends and over bank holidays in your local area.
Pre-bookable appointments are available Monday-Friday, 6.30pm-8pm, plus weekends and bank holidays and you can be seen by a GP or Healthcare Assistant.
To book your appointment, contact the surgery during normal opening hours. Please be aware that the appointment may take place at another GP Practice in the area.
If you need urgent medical advice when the surgery is closed, you should continue to call NHS 111.