Old news is still news

The Oaks Medical Centre 

Old news is still news 

Message from Dr Paul Jacklin

It is with some sadness that I am informing you that I am leaving the Oaks medical centre as of 31/12/19. It is earlier than I would like, but sometimes even doctors get health issues they cannot completely overcome. It has been quite humbling to realise that I was not as indestructible as I thought I was!

We have worked very hard on succession planning at the Oaks over the last 3 years and I am confident in the team I leave behind. You are in good hands.

I wish you all well and can honestly say it has been a pleasure and an honour to serve you over the last 26 years whilst at the same time doing the job I always wanted to do.



Patient led prescription ordering - 
Putting patients in control of their repeat prescriptions 

Many GP surgeries across Nottinghamshire are no longer accepting repeat prescription requests from pharmacies for most patients. Our Doctors are asking patients to order their own medicines using one of the following options.

Online ordering via SystmOnline
            Ask at reception for an application form for our online system

Drop off
            Drop off your repeat prescription directly—just post it in the box in reception

            Post your repeat prescription request to The Oaks Medical Centre at the above address

We will no longer be accepting prescription requests via the pharmacy from January 2020. If you are worried that you or someone you know won’t be able to manage with this change please speak to us.


Flu Clinics for 2019/2020 season

Clinic dates are available as follows, strictly by appointment :-

Thursday 10th October 08:00 - 14:00 & 18:00 - 20:00
Friday 11th October 12:30 - 14:00
Monday 14th October 08:00 - 13:00 
Wednesday 16th October 12:30 - 14:00 
Thursday 17th October 18:30 - 20:00
Friday 18th October 08:00 - 12:00 
Monday 21st October 08:00 - 13:00 
Thursday 24th October 08:00 - 12:00 

Childhood flu  - an invitation will be sent by sms text message or by letter  

Digital Support Hub 

Nottingham Central Library is hosting a digital support hub every Wednesday between 10AM and 2PM to help people access health apps and websites. Pop along for free help and support. 

Greater Nottingham CCP - Join us and make a different to your local NHS services

The Greater Nottingham Clinical Commissioning Groups (CCGs), responsible for the planning, monitoring and buying of health services to meet the needs of local people in Broxtowe, Gedling, Hucknall, Nottingham City and Rushcliffe, are looking for local people to join their Patient and Public Engagement Committee (PPEC).

If you want to make a difference to local health services and are committed to making sure that NHS plans and decisions reflect the needs of all our local communities then please apply to join PPEC today.

If you have any questions or would like to discuss these opportunities, then please contact the Engagement and Communication Team on: 0115 883 1790 or email: nnestccg.engaged@nhs.net

Drop in smear clinic

We are having a drop in smear clinic Thursday 13th June from 18:30 - 19:30 at The Oaks Medical Centre. Nurses Wendy and Claire will be here to do smears and answer any questions you may have.

Phone Lines Down 11/10/18 

On Thursday 11th October our phone lines will be down from 12:30 - 17:00  but the surgery itself will remain open.

The phone lines will re-open at 17:00.

If you need urgent assistance between 12:00-17:00 please phone 111.

Please only dial 999 in a life threatening emergency.

We have migrated to a new clinical system. All online accounts have been reset. Please ensure you are using the new website (link below) along with the new details you have been sent 


New Clinical System

We are migrating to a new clinical system on 18th September 2018

 This means that unfortunately we are not currently able to book any appointments beyond Friday 5th October

 Repeat prescriptions may take a little longer to process over 17/18 September, we are happy to issue early - please ask us!

 Normal service will be resumed after19th September 2018

 Please accept our apologies for any inconvenience and thank you for your understanding during this transition



Extra evening and weekend appointments available in local area

You can now book routine GP and HCA appointments in the evening, at weekends and over bank holidays in your local area.

Pre-bookable appointments are available Monday-Friday, 6.30pm-8pm, plus weekends and bank holidays and you can be seen by a GP or Healthcare Assistant.

To book your appointment, contact the surgery during normal opening hours. Please be aware that the appointment may take place at another GP Practice in the area.

If you need urgent medical advice when the surgery is closed, you should continue to call NHS 111.

Reverse Advent Calendar

This Christmas we have taken part in the Reverse Advent Calendar to collect and donate vital items for people experiencing extreme hardship in our local community. The concept is that over 25 days in the run up to Christmas, you pop one item a day into a box and then donate it. Thanks to our very generous staff and patients we were able to make a sizable donation to Hope Nottingham on 14/12/17. Thank you and well done to all of those involved! - December 2017

Reverse Advent

Building Work

Our extension is coming along nicely and our Practice Business Manager Andrea Swanson has been inside looking at the plans in her new high vis and personalised hard hat! - November 2017

ALS Build

Michelle's Challenge - Sober for October 

This October Michelle gave up alcohol in order to raise money for Parkinsons UK (registered charity No 258197). She would like to thank all those that supported her. She raised £320 for Parkinsons UK. Well done Michelle!  - October 2017

Macmillan Coffee Morning Bake Sale

On Friday 29th September we participated in the Worlds Biggest Coffee Morning in aid of Macmillan Cancer Support. Our staff baked cakes and goodies to sell and all proceeds went straight to Macmillan. We would like to say a huge thank you to all the patients who came down and supported us by donating and buying cakes. We raised a massive £123.45 - October 2017

PPG Meeting 19/09/17

Our next PPG (Patient Participation Group) meeting will be held at the surgery at 18:30 on Tuesday 19th September. Everyone is welcome, we encourage representation from different age, gender, religious and ethnic groups. Our Patient Participation Group is a way for our patients and the GP practice to work together to improve services and promote health and wellbeing. Contact Laura via reception for more information. - September 2017

Saturday Flu Clinics 

Our Saturday flu clinics are now confirmed and will be running on Saturday 30th September and Saturday 14th October from 9:00-10:30. Please contact reception on 0115 925 4566 to book in if you are eligible for a free flu jab. - September 2017

Bank Holiday Opening Hours 

Please see below opening hours for August Bank Holiday 
Friday 25th August: 8:00-18:30 
Saturday 26th August: CLOSED 
Sunday 27th August: CLOSED 
Monday 28th August: CLOSED 
Tuesday 29th August: 8:00-18:30 

If you or your family need medical care when the surgery is closed, please phone the out-of-hours service on 111 which provides 24-hour advice and health information. Local pharmacies can also help with a range of health problems. Please remember you should only call 999 or visit the Emergency Department (A&E) in a real emergency. This includes a serious injury or life-threatening problem such as loss of consciousness, severe breathing difficulty, heavy bleeding, severe chest pain, suspected broken bones, deep wounds (e.g. stab wounds), swallowing something harmful or poisonous or a drug overdose. - August 2017

Building work has begun on our extension! 

The building work has now begun on our new extension. The builders were on site bright and early on Monday morning (14/08/17) setting up! The new extension will be built alongside Jardines Pharmacy and will give us more space as we continue to grow as a practice and is planned to take around 6 months. There won't be any disruption to surgery until the latest stages of the project. - August 2017 

Reception competition winners! 

Our receptionists have been having a competition to see which team could get the most health questionnaires completed by patients. They have helped us to update over 800 patients health records! The results were announced at our latest admin meeting - Well done to Olivia, Charlotte, Julie, Leah and Libby. A special well done also to Libby (below right) for getting the most questionnaires completed overall! - August 2017


Emergencies - Not Sit & Wait 

Please note we have not offered 'Sit & Wait' appointments for many years. 

The Doctors will however see any patients who need to be seen as an emergency at the end of their clinics. This must be for something that cannot wait is clinically urgent. 

Due to an increased demand for patients to be seen as emergencies, the Doctors have now made the difficult decision to advise reception to ask patients the reason why they would like to be seen. This is so that we can signpost you to the most appropriate clinician and deal with your query in the most appropriate way. - July 2017 

Dr Johns' Maternity Leave 

Dr Johns' maternity leave will be covered by Dr Veerinder Jandu and Dr Haneen Ali. Both worked at the surgery as locums in 2016 and were very popular with patients and staff. Dr Ali will be working on Mondays and Dr Jandu will be in Surgery on Wednesdays, Thursdays and Fridays. We are sure you will receive excellent care from them while Dr Johns is away. We wish them both a warm welcome and Dr Johns a healthy and happy maternity leave. - June 2017

Welcome to our New Apprentice

Katie Cunningham is joining us as a reception apprentice. She will be following in Libby and Olivia's footsteps and working in reception alongside studying for a qualification in Business Administration. Katie previously worked at East Midlands Airport but wanted to move into Healthcare. - June 2017 

Our new GP Partners 

We are extremely pleased to announce that Dr Sarah Johns and Dr Punsisi Burns became GP Partners in April 2017. They are both well liked and well respected GPs and will continue to provide you with excellent care. - April 2017 

Comic Relief Bake Sale 

On 24th March The Oaks staff did a charity bake sale in aid of Comic Relief's Red Nose Day. A huge thank you to all our patients, visitors and staff who helped us range £100 for comic relief! - March 2017

Save the Children's Christmas Jumper Day

On Friday 16th December we participated in Save the Children's Christmas Jumper Day, wearing our festive knits and selling cakes that our staff had made. We are very happy to announce that thanks to our patients and our staffs generous contributions we made £135.25 which will be donated to Save the Children.  - December 2016 

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