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Practice Management


Andrea L Swanson

ALS
Practice Business Manager

Andrea is our Practice Business Manager and oversees all aspects of the Practice. She has a background working in healthcare and management and aims to continually develop the practice as a healthcare provider and a business and maintain the highest of standards.   


Administration

Helen Nixon  
                                                                                                      Helen

Administration Manager

Helen is our Admin Manager and leads our admin and reception teams. She has a background working in Primary Care and is passionate about providing patients with excellent customer service and the best care possible.  


Julie Hubbard

Julie
Senior Receptionist

Julie is our senior receptionist and also does Healthcare on a Thursday. She is able to deal with a wide range of queries and issues and handles all complaints. In her capacity as a HCA she is able to provide services including dressings, healthchecks, stitch and staple removal and BP checks. Julie also assists the Doctors in minor operations and coil clinics. 


Reception

Janice Paterson

Janice
Janice is one of our receptionists and will assist you with any queries. 


Joy Brown

Joy
Joy works in reception, she is also our carers champion. Please speak to Joy if you are a carer, have a carer or require any information about carers. 


Olivia Stafford

Olivia
 Olivia joined us in September 2016 as an apprentice. She is also attending college and completing work to achieve a qualification in Business Administration!


Katie Cunningham

Katie
Katie joined us as an apprentice in May 2017. She is working in reception alongside studying for her Business Administration qualification. 


Secretaries

Laura Scott

Laura
Laura works in reception for part of the week and is secretary for 3 days a week. She also leads the PPG. 


Leah Berry

Leah
Leah joined the team in September 2016 as a receptionist and secretary. She works in the secretarial role 2 days a week and is able to assist with any queries around referrals or appointments. 


Admin Team

Charlotte Hubbard

Charlotte
Business Admin

Charlotte joined us in 2013 as a Notes Summariser. She now deals with business admin including ordering and accounts queries, social media and IT. 


Libby Pickard

Libs
Data Admin/Summariser

Libby started with us as an apprentice receptionist in 2015. She now works on reception one day a week and does Notes Summarising and Data Administration for the rest of the week. 


Michelle Berehowskyj

Michelle
GP Admin 

Michelle handles GP admin including dealing with incoming letters and test results as well as passing on messages from the GPs. 


 
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