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Patient led prescription ordering - 
Putting patients in control of their repeat prescriptions 

Many GP surgeries across Nottinghamshire are no longer accepting repeat prescription requests from pharmacies for most patients. Our Doctors are asking patients to order their own medicines using one of the following options.

Online ordering via SystmOnline 
            Ask at reception for an application form for our online system

Drop off 
            Drop off your repeat prescription directly—just post it in the box in reception

Post 
            Post your repeat prescription request to The Oaks Medical Centre at the above address

We will no longer be accepting prescription requests via the pharmacy from January 2020. If you are worried that you or someone you know won’t be able to manage with this change please speak to us.

Repeat Prescriptions

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You can now request your repeat prescription online. Please see reception to register for online services.

If you need to continue taking medicines, then your doctor may give you a computer repeat slip. Tick the box for the drug you require and hand it in to reception. There is a box on the front desk so that you do not need to wait for a receptionist to be available. 

Prescriptions will be ready for collection the next working day after 3pm. To provide this level of service, we rely on you using the system responsibly and not asking for your prescriptions sooner.

If you include a stamped addressed envelope then we will post it back to you. If you are signed up to the Electronic Prescription Service, you can collect your prescription direct from your nominated pharmacy without collecting it from the surgery. Please note these prescriptions will be with the pharmacy by 3pm the next working day but the pharmacy will need time to prepare your medication. 

Please note we do not take repeat prescription requests over the phone. With several thousand drugs and over 60,000 repeat prescriptions per year, this could lead to dangerous errors and prevent us running an efficient service for those who use it properly.

 
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